October 8th 2020
This page provides our status during these challenging time, including their impact on our ability to serve our valued readers, customers and members. We believe in full transparency as our way of doing business and will continue to update this page as the situation evolves.
Our Ongoing Commitment.
* As our general practice, we do not accept orders for products known to be out of stock. In rare cases, we learn of a supply issue after an order has been placed. Our commitment above means that customers always have the option for a full refund.
Our Status, Expanded
We know that trust is an essential part of any purchase, particularly during these worrying times. This remains our most valued asset - the trust we have earned from our customers since we formed in 2015. It is is a focal part of how we run PerfectBee and nothing about this crisis will affect this.
Since our formation about 5 years ago we have been and remain an entirely online/virtual organization, with all our staff working “remotely” across the United States, as our norm. Of course, we don’t claim to have had any foresight for the current situation so know that we are very fortunate in this context.
This means that our regular services (this web site, our member forum, webinars, Colony Cluster, etc) are remain unaffected, at least in the foreseeable future.
We also have the PerfectBee Store which, of course, relies on a strong and reliable supply chain. Our primary distributor is based here in the US and, quite frankly, is doing an extraordinary job of keeping shipments on track, under very trying circumstances. They do this while respecting local and regional requirements and adjusting their physical processes to protect the health of their employees.
We are immensely appreciative and thankful for their work at this difficult time. We have an extremely close relationship with our distributors and will report here if/when that situation changes.
While there has been no significant impact to date, this may change at any time. We commit to maintaining this page until this situation is past us.
We know we are very fortunate, in that much of what we do is online and largely unaffected. We also recognize that this is not the case for many others and we are truly sorry for all who are impacted by this terrible situation. We hope that all of you are taking the appropriate steps to stay safe and wish every one of you the very best at this incredibly challenging time.
We are truly honored to serve you.
For up-to-date information, we refer you to the CDC web site.
Mark Williams, PerfectBee Founder